No-win situation: Although the use of tools such as Facebook's plug-in has helped scale back the online vitriol somewhat, others have railed against the removal of anonymous posting.
WASHINGTON: The Internet was supposed to facilitate better exchange between the public and news media. But vile and hateful comments changed all that.
In the face of rising vitriol – attacks, bigotry and general nastiness – news organisations are increasingly throwing in the towel on online comments.
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