KUALA LUMPUR: By this year, clearly-defined penalties will be introduced by the Malaysian Aviation Commission (Mavcom) against airlines that breach passenger rights.
The maximum penalty imposed on an airline is a RM200,000 fine if they do not comply with certain provisions in the Malaysian Aviation Consumer Protection Code 2016 (MACPC), said Mavcom consumer affairs director Pushpalatha Subramaniam.
Already a subscriber? Log in
Get 20% OFF The Star Digital Access
Cancel anytime. Ad-free. Unlimited access with perks.
