Anthropic plans to change enterprise data retention policy, source says


FILE PHOTO: Anthropic logo, a keyboard and a robotic hand in this illustration taken June 5, 2026. REUTERS/Dado Ruvic/Illustration/File Photo

Aug 20 (Reuters) - Anthropic ⁠plans to let enterprise customers exercise greater control ⁠over their data when using its advanced AI ‌models, a source familiar with the matter said on Thursday, marking a shift in the Claude chatbot maker's data retention policy.

The ​company is expected to roll out ⁠a new safety system ⁠later this year, the person said.

Here are more details:

• ⁠Under the ‌changes to the data retention policy, Anthropic will still require business customers to retain ⁠data for 30 days but will give ​them the option ‌to keep it on their own cloud computing ⁠infrastructure, the ​source said.

• The proposed changes have been in the works for months, and Anthropic has been coordinating with ⁠over 100 customers, including Salesforce, to ​develop the system, the person said.

• Bloomberg News first reported the development earlier on Thursday.

• Anthropic had said in ⁠June it would require 30-day retention of all enterprise customer traffic on its more powerful Fable and Mythos models, as well as future frontier models, to ​help guard against potential cyberattacks using ⁠its technology.

• On Wednesday, rival OpenAI announced a safety ​system that avoids retaining customer ‌data, while still being able to ​identify potential misuse of the technology.

(Reporting by Deborah Sophia in Bengaluru; Editing by Diti Pujara)

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