Australia sues Amazon unit over alleged breach via Prime Video ads


A downtown building is wrapped in Amazon Prime advertising ahead of Comic-Con International, in San Diego, California, U.S. July 22, 2025. REUTERS/Mike Blake

June 30 (Reuters) - Australia's competition ⁠regulator said on Tuesday it has taken Amazon's Australian unit ⁠to court, alleging its Prime subscription contracts contained unfair terms ‌that allowed the company to add advertising to its video streaming platform.

The Australian Competition and Consumer Commission (ACCC) alleged that between November 2023 and August 2025, Amazon Australia ​used unfair Prime Video contract terms to ⁠make negative changes for over ⁠1 million annual subscribers without offering compensation.

"We allege that Amazon AU ⁠included ‌multiple unfair terms in its contracts with Australian annual Prime subscribers, and it then relied on some of these terms ⁠to bring ads onto Amazon Prime Video," said ​ACCC Chair Gina ‌Cass-Gottlieb.

After July 2024, subscribers who wanted to maintain ad-free streaming ⁠had to pay ​an additional A$2.99 per month. This was despite annual subscribers already having paid A$79 ($54.40) upfront for the service, the ACCC added in its statement.

The ⁠regulator also alleged that Amazon.com Services LLC ​was knowingly concerned in the Australian unit's conduct, adding that the former was involved in drafting the Australian contracts that contained the terms.

The ACCC ⁠is seeking declarations, penalties, consumer redress, costs and other orders.

In an emailed response to Reuters, a spokesperson for Amazon Australia said the firm is "reviewing the case filed by the ACCC in detail" and ​had cooperated with the regulator throughout the investigation.

The ⁠ACCC investigated Amazon's local unit's contracts after receiving consumer reports about ​the introduction of ads to Prime Video ‌in 2024, according to its statement.

($1 = ​1.4522 Australian dollars)

(Reporting by Shivangi Lahiri in Bengaluru, additional reporting by Kumar Tanishk; Editing by Maju Samuel and Vijay Kishore)

Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Others Also Read