Meta to pause internal mouse-tracking tech while examining data security issues


People walk behind a logo of Meta Platforms company, during a conference in Mumbai, India, September 20, 2023. REUTERS/Francis Mascarenhas

(Corrects to say 'documentation showed' not 'document ⁠said' in paragraph 12)

June 22 (Reuters) - Meta said ⁠on Monday it will pause an internal program that tracks employee mouse ‌movements and digital activity for AI training as the social media giant investigates data security concerns.

The company's announcement follows revelations that sensitive employee data, intended to monitor digital interactions within Meta's internal systems, was ​accessible to all Meta staffers, according to documents reviewed ⁠by Reuters.

The pause was first reported ⁠by Business Insider.

While Meta confirmed the investigation, it declined to say how long Meta ⁠planned ‌to halt the program.

"We have carefully designed this program with privacy safeguards and while we have no indication at this time that any data ⁠was improperly accessed by Meta employees, we're pausing it while ​we investigate," said company ‌spokesperson Tracy Clayton.

The tool, Model Capability Initiative, or MCI, rolled out in ⁠April, captures mouse ​movements, clicks and keystrokes on U.S.-based employees' computers to train Meta's AI models.

The tool was still recording as of Monday afternoon, a source told Reuters.

The company spokesperson said the pause was ⁠rolling out and it would take time to ​halt the program for everyone.

Meta's decision to pause MCI came after an employee filed an SEV, or high-priority security incident report, over its exposure of employee data.

Data exposed included "full ⁠prompts and transcriptions, private conversations, people & performance data, DSS sensitivity ratings (1-4)," according to the internal documentation.

Reuters reported in May the program was collecting more information than initially described and storing that data in unencrypted form, raising privacy concerns among employees.

The internal documentation showed ​that an employee commented on the SEV discussion, asking ⁠for a deeper investigation into the issues.

"I have accessed both personal tax and medical ​information through my work computer, as have many thousands ‌of employees. We were told this data would ​be protected and only used for valid business purposes after aggressive filtering," the employee wrote.

(Reporting by Jaspreet Singh in Bengaluru; Editing by Vijay Kishore)

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