Vodafone Australia network outage hits thousands, services being restored


The Vodafone logo is displayed outside a store in Sydney, Australia, September 29, 2025. REUTERS/Hollie Adams

June 18 (Reuters) - Vodafone ⁠Australia said on Thursday that many customers ⁠experienced intermittent network issues after an outage ‌at one of its network hubs, adding that the problem had been resolved and services were being progressively restored.

More than ​8,000 customers reported facing network ⁠issues early in ⁠the morning, according to downdetector.com.

The disruption was caused by ⁠an ‌outage at one of Vodafone's network hubs in the early hours of the ⁠day, a spokesperson for the TPG Telecom-owned ​company told ‌Reuters in an emailed statement.

"Most services have ⁠now been ​restored; however, some may continue to experience intermittent issues as devices reconnect," the telecom firm said in ⁠its statement.

The incident comes as ​Australia's telecom industry remains under pressure to improve network resilience after a string of high-profile outages in ⁠recent years, including a technical failure at Optus in September that left emergency Triple Zero calls not going through.

Vodafone, in its statement on Thursday, ​said customers who could not ⁠access the Vodafone network should have been able ​to access Triple Zero by ‌connecting to other available mobile ​networks during the outage.

(Reporting by Jasmeen Ara Shaikh in Bengaluru; Editing by Rashmi Aich)

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