Meta seeks to avoid EU fine with free WhatsApp access for rival AI chatbots


FILE PHOTO: The logo of Meta is seen during the Viva Technology conference dedicated to innovation and startups at Porte de Versailles exhibition center in Paris, France, June 12, 2025. REUTERS/Benoit Tessier/File Photo

BRUSSELS, May ⁠12 (Reuters) - Meta Platforms has offered to give rival AI chatbots free access ⁠to its social messaging service WhatsApp for a month while it discusses ‌ways to resolve EU antitrust concerns, the U.S. tech giant said on Tuesday, in a move that could stave off a hefty fine.

Meta's move came after the European Commission, which acts as the ​EU competition enforcer, indicated last month that it was ⁠inclined to order the company ⁠to provide rival AI chatbots access to WhatsApp.

The company introduced a policy on January ⁠15 ‌allowing only its Meta AI assistant on WhatsApp, before subsequently amending it in March and saying rivals could use the social messaging app for ⁠a fee. That triggered a second charge sheet from the ​EU watchdog.

"As part of ‌ongoing discussions with the European Commission, general-purpose AI chatbots operating in the ⁠EEA will be ​given free access to the WhatsApp business API for one month," a Meta spokesperson said, referring to the European Economic Area.

"This will provide the Commission and Meta with time to ⁠achieve a quick and fair outcome to the ​investigation."

The EU antitrust enforcer welcomed the move, calling it a step in the right direction.

"The Commission believes this creates adequate conditions to discuss commitments with Meta that would address ⁠our concerns on the substance of the case," a Commission spokesperson said.

"The window for this discussion is short, and the process is conditional on Meta's genuine intention to address the Commission's concerns."

If Meta can resolve the concerns, it would avert a ​finding of wrongdoing and a possible fine of up ⁠to 10% of its annual global turnover.

The EU case was triggered by a complaint ​by The Interaction Company of California, developer of the ‌Poke.com AI assistant and a Spanish competitor.

Regulatory ​news website MLex was the first to report on Meta's move.

(Reporting by Foo Yun Chee in Brussels; Editing by Nia Williams and Matthew Lewis)

Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Next In Tech News

SpaceX eyes global spaceports as Starship launch ambitions grow ahead of IPO
US social media legislation gains momentum as key Republican senator pledges support
Exclusive-Meta employees protest against mouse tracking tech at US offices
Samsung Electronics, S. Korean labor union fail to reach pay deal, strike looms
OpenAI faces lawsuit in California court claiming chatbot gave advice that led to fatal overdose
Anthropic expands Claude's AI tools for law firms, lawyers
Explainer-What is in the US Senate's landmark crypto bill?
Anthropic's Mythos sends US banks rushing to plug cyber holes
Canvas' parent company reaches agreement with hacking group behind breach
OpenAI gives European companies access to its latest models to bolster resilience

Others Also Read