Cloudflare to cut about 20% workforce as AI adoption reshapes operations


A logo of CLOUDFLARE sits outside the company's house on the opening day of the 55th annual meeting of the World Economic Forum (WEF) in Davos, Switzerland, January 20, 2025. REUTERS/Yves Herman

May 7 (Reuters) - Cloudflare said on ⁠Thursday it would cut about 20% of its workforce as the company restructures operations ⁠around the rapid adoption of artificial intelligence tools, and forecast second-quarter revenue ‌slightly below Wall Street expectations.

The internet infrastructure and cybersecurity company plans to cut more than 1,100 jobs globally. It had 5,156 full-time employees at the end of 2025, and expects charges between $140 million and $150 million associated with ​the job cuts in the second quarter.

Cloudflare expects second-quarter ⁠revenue of $664 million to $665 million, just ⁠under analysts' estimate of $665.3 million, according to LSEG-compiled data. Adjusted earnings are projected at 27 ⁠cents ‌per share, in line with expectations.

Shares of the San Francisco-based company dropped roughly 19% in extended trading despite stronger-than-expected first-quarter results. 'AGENTIC AI-FIRST OPERATING MODEL'

Cloudflare CEO Matthew Prince ⁠and co-founder Michelle Zatlyn said in a message to employees ​that the company was reimagining ‌every team and function to operate in what they described as an agentic ⁠AI era.

Cloudflare said ​the job cuts reflect a redesign of internal processes and roles, rather than a response to employee performance or short-term cost pressures.

The company added that its own use of AI has increased more ⁠than sixfold over the past three months, prompting major ​changes in how teams operate.

In the first quarter, Cloudflare reported revenue of $639.8 million, beating analysts' estimate of $621.9 million. Adjusted profit came in at 25 cents per share, above expectations of 23 ⁠cents per share.

Shares of Cloudflare have risen 30.3% so far this year.

IMPACT OF AI-DRIVEN AUTOMATION

The announcement comes as concerns grow among investors and economists that AI-driven automation could disrupt industries and accelerate job losses in sectors most vulnerable to automation.

In a similar move, payments firm Block ​said in February that it would cut more than 4,000 ⁠jobs, nearly half its workforce, as part of an overhaul to embed AI across its ​operations.

Earlier this year, Goldman Sachs economists said AI was responsible ‌for 5,000 to 10,000 monthly net job losses ​in 2025 in the most exposed U.S. industries.

(Reporting by Anhata Rooprai in Bengaluru and Mrinmay Dey in Mexico City; Editing by Sahal Muhammed and Sherry Jacob-Phillips)

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