Grab to lean on scale, AI to navigate rising fuel costs, CEO says


The helmet of a Grab bike rider is seen during rush hour traffic in Jakarta, Indonesia, July 18, 2016. Picture taken July 18, 2016. REUTERS/Iqro Rinaldi

JAKARTA, April 8 (Reuters) - Southeast Asia's top ride-hailing and delivery firm Grab believes artificial intelligence-led products ⁠and services will help it drive growth and navigate challenges such as affordability and ‌rising fuel costs in the wake of the war in Iran, company CEO Anthony Tan told Reuters.

The Singapore-based company earlier this year expanded outside Southeast Asia for the first time when it purchased Delivery Hero's Foodpanda delivery business in Taiwan.

But it forecast ​fiscal 2026 revenue below Wall Street expectations, signaling slower momentum ⁠in its core businesses of ride hailing ⁠and deliveries as consumers were grappling with economic uncertainty even before the Iran war.

"Call us maybe bold, ⁠but ‌we just have a lot of belief in our AI-led product strategy and it's paying off. We've seen it in our results and we continue to see it grow," Tan said ⁠in an interview with Reuters after a company event in ​Jakarta to launch new products.

"The reality ‌is that the fuel cost situation is real for everyone. How do companies like us ⁠translate that into ​a way of how to be even more conscious of our customers' wallets?" he added.

Evenas Grabannounced in February its first-ever full-yearnet profit, 14 years after it was founded,theNasdaq-listed company'sforecastsfor 2026 revenue and adjusted EBITDA fell short of Wall ⁠Street estimates.Its share price has slumped nearly 30% so ​far thisyear.

Tan said the company's scale, with an LSEG-estimated market value of $14.5 billion, was a key differentiator allowing it to produce "tremendous data" that would help growth.

"As we make things more affordable, more people are ordering. That's ⁠the best way to drive growth, where you can find and build AI-led growth that no one else has shown and builtbefore."

Among the 13 products that Grab unveiled on Wednesday was a "group ride" feature that it said can save up to 40% on customer fares by using AI to automatically calculate a ​more precise split of fares between groups of travelers.

Grab did not provide ⁠the dollar value of the company's investment in the 13 AI products.

The product will have a wider roll-out ​soon in Indonesia, the region's biggest economy and the largest ‌of the eight markets Grab operates in.

"We are very ​happy to be in Indonesia and I can tell you, we're just going to keep doubling down." Tan said.

(Reporting by Gibran Naiyyar Peshimam and Stefanno Sulaiman; Editing by Kim Coghill)

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