EU warns Meta it must open up WhatsApp to rival AI chatbots


The European Commission said a change in Meta's terms had ‘effectively’ barred third-party artificial intelligence assistants from connecting to customers via the messaging platform since January. — AFP

BRUSSELS, Belgium: The EU executive told Meta on Feb 9 that it must let rival AI chatbots use its WhatsApp platform, after an antitrust probe found the US giant to be in breach of the bloc's competition rules.

The European Commission said a change in Meta's terms had "effectively" barred third-party artificial intelligence assistants from connecting to customers via the messaging platform since January.

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