AI no better than other methods for patients seeking medical advice, study shows

FILE PHOTO: AI (Artificial Intelligence) letters and a robot hand are placed on a computer motherboard in this illustration created on June 23, 2023. REUTERS/Dado Ruvic/Illustration/File Photo

LONDON, Feb 9 (Reuters) - Asking AI about medical ‌symptoms does not help patients make better decisions about their health than other methods, such as a ‌standard internet search, according to a new study published in Nature Medicine.

The authors said the study ‌was important as people were increasingly turning to AI and chatbots for advice on their health, but without evidence that this was necessarily the best and safest approach.