As AI nurses reshape hospital care, human nurses are pushing back


This March 2025 image from the website of artificial intelligence company Xoltar shows a demonstration of one of their avatars for conducting video calls with a patients. — Xoltar via AP

The next time you’re due for a medical exam you may get a call from someone like Ana: a friendly voice that can help you prepare for your appointment and answer any pressing questions you might have.

With her calm, warm demeanor, Ana has been trained to put patients at ease – like many nurses across the US. But unlike them, she is also available to chat 24-7, in multiple languages, from Hindi to Haitian Creole.

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