Telegram says it can't police all chatbots in Star Health India data leak


FILE PHOTO: Telegram chatbots created by hacker are seen in this illustration taken, September 16, 2024. REUTERS/Dado Ruvic/Illustration/File Photo

CHENNAI (Reuters) -The messaging platform Telegram on Friday told an Indian court it cannot monitor all the accounts it hosts to look for leaked customer data from India's Star Health, and will only block problematic content that is flagged to it.

India's biggest health insurer has been battling a reputational and business crisis since Reuters reported on Sept. 20 that a hacker had used Telegram chatbots and a website to leak sensitive customer data including biometric identification cards and medical claim papers.

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