Moscow shoppers and travellers hit by payment system problem


A man walks past an office of the Russian largest lender Sberbank in Moscow, Russia December 24, 2020. REUTERS/Maxim Shemetov

MOSCOW, April 3 (Reuters) - ⁠A problem with payment systems sowed ⁠chaos on Friday for some Russian ‌shoppers, forcing the turnstiles on the Moscow metro to allow people to enter without payment and even forcing ​a regional zoo to ⁠ask visitors to use ⁠cash.

The cause of the payment system problem was ⁠not ‌immediately clear but shoppers and retailers said that they experienced problems ⁠with Sberbank, the country's biggest bank, ​and with ‌payments with QR codes.

The central bank did ⁠not ​reply to a request for comment. Sberbank said problems had been resolved but gave no ⁠details on what caused the ​problems.

Shops and petrol stations asked customers for cash for about an hour on Friday, citing ⁠a problem with payment systems, Reuters reporters said.

The Moscow metro turnstiles let people enter for free at one point, TASS reported. ​A zoo in Belgorod said ⁠card payment systems were down, and asked ​visitors to pay cash.

Moscow ‌and the surrounding region has ​a population of 22 million people.

(Reporting Elena Fabrichnaya; editing by Guy Faulconbridge)

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