Who’s liable for tech glitches that upend a company’s operations?

It’s a question many are asking after a faulty software update from cybersecurity company CrowdStrike last month crashed millions of Windows-based devices, leading to corporate chaos, lost sales, and millions of dollars spent trying to fix the problem. — AP

When a vendor’s tech glitch takes down a business, whether for just a few hours or several days, who should pay?

It’s a question many are asking after a faulty software update from cybersecurity company CrowdStrike last month crashed millions of Windows-based devices, leading to corporate chaos, lost sales, and millions of dollars spent trying to fix the problem.