Bosses want to use AI to boost productivity – but 77% of employees say it just creates more work

Leaders think AI will increase productivity, but workers say it's only adding to their workload and burnout. — Getty Images/The New York Times

Employers have long been touting that AI will make workers’ jobs easier by cutting out their busywork and freeing time up for other more engaging pursuits. But as it turns out, the new tech may be only making their lives harder.

While the vast majority of C-suite leaders believe AI will increase their company’s overall productivity levels, 77% of employees say these tools have only added to their workload, according to a new study from Upwork, a freelancing platform. Part of that is because they’re still adapting to the tech – around 23% are investing more time to learn how to use the tools.