CelcomDigi survey: 65.5% of M’sians have encountered possible scam attempts, most fall victim to fake callers

Most of the respondents fell victim to phone impersonation scams where a caller pretended to be a representative from the bank, government department or enforcement authority. — Image by Dragana_Gordic on Freepik

PETALING JAYA: A new survey published by CelcomDigi reveals that 65.5% of respondents have encountered some form of scam attempt, with phone calls being the most common medium used to reach potential victims at 52.6%.

The National Scam Awareness Survey 2024 – which polled 10,839 people nationwide – showed that the majority of respondents (52%) will block phone numbers used in attempted or successful scams, while 32% will inform family and friends.