Study: AI chatbots that simulate the dead risk haunting the bereaved

Chatbots, like Amtrak's AI assistant here, have become omnipresent in recent years. But the impact they are having on grieving is only still emerging. — Photo: Coman Hamilton/dpa

LONDON: Artificial intelligence (AI) chatbots which simulate the language and personalities of dead people risk distressing loved ones left behind through “unwanted digital hauntings”, a researcher has warned.

A Cambridge University study suggested that the AI chatbots – known as deadbots – need design safety protocols to prevent causing psychological harm.