Chatbots, like Amtrak's AI assistant here, have become omnipresent in recent years. But the impact they are having on grieving is only still emerging. — Photo: Coman Hamilton/dpa
LONDON: Artificial intelligence (AI) chatbots which simulate the language and personalities of dead people risk distressing loved ones left behind through “unwanted digital hauntings”, a researcher has warned.
A Cambridge University study suggested that the AI chatbots – known as deadbots – need design safety protocols to prevent causing psychological harm.
