Penang bank employee prevents woman from losing RM150,000 to phone scammers

A 57-year-old government contract worker almost lost all of her life savings to a phone scam. — Unsplash

PENANG: A Maybank branch employee in Kampung Baru, Penang recently prevented a customer from losing RM150,000 to phone scammers impersonating enforcement agency officers.

The issue started when the customer Fatimah, a 57-year-old government contract worker, received a call that appeared to be from her bank, claiming that she was involved in unauthorised transactions and illegal mule account activities.