Here’s how to register for Padu to be eligible for govt aid and subsidies, deadline this Sunday (March 31)


Economy Minister Rafizi Ramli has said that the government does not intend to extend the deadline, meaning that the next few days leading up to the end of March are the last chance for Malaysians to get themselves registered. — AZMAN GHANI/The Star

With the deadline for registration to the Central Database Hub (Padu) looming on March 31, those not yet registered on the platform stand to lose out on both government aid and the upcoming targeted subsidies.

As of March 24, only 7.7 million citizens are registered with Padu.

Economy Minister Rafizi Ramli has said that the government does not intend to extend the deadline, meaning that the next few days leading up to the end of March is the last window for Malaysians to get themselves registered.

To do so, users can visit the Padu portal at https://padu.gov.my/ to create an account and fill in their profile.

Creating an account

Once on the Padu main page, users should click the "Daftar Sekarang" button (inside the red box in the screenshot below), which will bring them to the account registration page.

Click on the 'Daftar Sekarang' to start creating an account. – Photos: Screenshots from PaduClick on the 'Daftar Sekarang' to start creating an account. – Photos: Screenshots from Padu

Users should then fill in their basic information, including full name, MyKad number, postcode, phone number, and email address, before proceeding to the next page.

Information such as the user's MyKad number and full name are needed for registration.Information such as the user's MyKad number and full name are needed for registration.

The website will then prompt them to input a one-time password (OTP) sent to their phone number, after which users can create their password.

Passwords for Padu accounts need at least eight characters, a combination of capital letters, lowercase, numbers, and special characters (such as !, @, and $).

Passwords for Padu accounts need at least eight characters, a combination of capital letters, lowercase, numbers, and special characters (such as !, @, and $).Passwords for Padu accounts need at least eight characters, a combination of capital letters, lowercase, numbers, and special characters (such as !, @, and $).

After setting a password, users must verify their identity using the QR code displayed on the webpage – this is the Electronic Know-Your-Customer (e-KYC) process.

The webpage will display a QR code for users to scan to initiate the e-kYC process.The webpage will display a QR code for users to scan to initiate the e-kYC process.

Scan the QR code using a smartphone to open up a webpage on the device's browser, which will prompt users to pick an identification document (MyKad, MyPR, or MyTentera) to use.

From there, follow the on-screen instructions to take a photo of the front and back of the document, and then take a selfie so that the system can confirm the document's owner is the one attempting to register.

Users will need a smartphone to take a photo of an identification document and selfie for the e-KYC process.Users will need a smartphone to take a photo of an identification document and selfie for the e-KYC process.

The e-KYC process can take up to three days to process and will notify users once done via email and SMS, though in the author's experience, it usually takes just a few minutes.

That's the end of the account creation process, next up is logging in and filling in the required information.

ALSO READ: Padu to be opened for second round

Entering your info

After logging in, users should be greeted by a profile page with nine categories of information to fill in, including basic information, address, education, household, employment, income, commitments, government aid received, and a declaration.

When logged in, users will have nine categories of information to fill in.When logged in, users will have nine categories of information to fill in.

Some data may already be populated, such as the user's name, registered address, and occupation.

The basic information page will ask for details such as marital status, disability status, email address, and banking information, among others. Once filled in, users can hit the "Seterusnya" button to proceed to the next page.

All the other pages will function similarly to the basic information page, with some editable items and others non-editable. All the other pages will function similarly to the basic information page, with some editable items and others non-editable. 

All the other pages will function similarly to the basic information page, with some editable items and others non-editable.

The income page covers all forms of income, including monthly income from an employer, pension, rental, and gifts, while the commitments section asks for details on monthly commitments such as housing and car loans, insurance, and education fees.

The income page covers all forms of income, including monthly income from an employer, pension, rental, and gifts.The income page covers all forms of income, including monthly income from an employer, pension, rental, and gifts.

Do note that the household information page can only be filled in by the head of the household, which Padu defines as a person over 18 with an income, who manages all or a majority of household spending.

Household members can only fill in this section after the head of their household has completed this section of their Padu profile.Household members can only fill in this section after the head of their household has completed this section of their Padu profile.

Household members can only fill in this section after the head of their household has completed this section of their Padu profile. They will then need to be added to the household by the head.

Be sure to double-check the provided information before submitting the declaration.Be sure to double-check the provided information before submitting the declaration.

The declaration section should be saved for last, as it is confirmation that all the information provided is accurate, and thus can only be made once. Be sure to double-check the details before going through with this section.

Registrations can also be made in person at Department of Statistics Malaysia (DOSM) state operational centers or National Information Dissemination Centres (Nadi), formerly known as Digital Economy Centres (Pedi).

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