Singapore embraces AI to solve everyday problems

The project, backed by Singapore government agencies and Google, has also led to the development of tools to scan job applicant's CVs, develop customised teaching curriculums, and generate transcripts of customer service calls. — Photo by Jisun Han on Unsplash

SINGAPORE: Booking a badminton court at one of Singapore’s 100-odd community centres can be a workout in itself, with residents forced to type in times and venues repeatedly on a website until they find a free slot. Thanks to AI (artificial intelligence), it could soon be easier.

The People’s Association, which runs the community centres, worked with a government tech agency to build a chatbot powered by generative artificial intelligence to help residents find free courts in the city-state’s four official languages.