Maybank user finds over RM400mil in her bank account – and then the trouble starts

A screenshot shows over over RM400mil mistakenly deposited in a woman's Maybank account. — HAFIDZAH ABDULLAH/LinkedIn/The Straits Times/ANN

A Maybank customer was surprised to wake up one day and find more than RM400mil parked in her account.

Hafidzah Abdullah, director and co-founder of Malaysia HR Forum, knew she could not have become a multimillionaire overnight. Nor could she have expected the tortuous path she had to take to report the glitch and regain access to her account.