Experts: M’sia should build smart cities that are people-oriented, not entirely tech-centric

As Malaysians experience the benefits of digital innovations that simplify their lives, there is also a growing momentum to leverage technology to solve urban challenges and deliver the ‘smart city’ concept. — Photo by CK Yeo on Unsplash

KUALA LUMPUR: As a city dweller who has resided in Kuala Lumpur for almost 10 years, Salina Ahmad regularly finds herself stuck in traffic jams and often wonders why roads that used to be relatively clear are now congested all the time.

Whether she is rushing to a meeting or buying groceries at a supermarket, the 42-year-old bank officer also experiences the frustration of searching for parking space in the city. Not only that, she is also concerned about her car's safety especially when it is parked in a dimly-lit alley at night.