Customer scams Amazon out of RM1.74mil in return scheme using phone chargers, US feds say

His purchases included WiFi routers and Ethernet switches, according to court records. But after requesting returns – often saying the “items arrived too late” – the customer instead returned “materially different items”, including cellphone charging cables, authorities said. — AFP

An Amazon customer scammed the company out of at least US$372,359 (RM1.74mil) in a refund scam that involved sending back cheap or broken items, authorities said.

The Wisconsin man is accused of running the scheme between 2017 and 2020 by ordering “expensive items” on Amazon and then initiating a return, according to a Nov 7 news release from the US Attorney’s Office for the Western District of Wisconsin.