Touch 'n Go ewallet down, users unable to reload or make payments via app (Update: Issues resolved)


In our tests, we were able to log in, but the app appeared to be running slower than usual. — KHOR SOW YEE/The Star

PETALING JAYA: Touch 'n Go (TNG) ewallet is facing a service outage, with some users receiving a message saying, "Sorry, but heavy traffic is causing delays in processing your request. Don’t fret, we’re fixing this. Hold tight and try again later."

Reports on the outage surfaced this morning on Twitter, with some users posting that they have been logged out of their accounts and are unable to log back in.

Subscribe now and receive free sooka plan for 1 month. T&C applies.

Monthly Plan

RM13.90/month

Annual Plan

RM12.33/month

Billed as RM148.00/year

1 month

Free Trial

For new subscribers only


Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.

Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Others Also Read


Want to listen to full audio?

Unlock unlimited access to enjoy personalise features on the TheStar.com.my

Already a member? Log In