ANA said the flights would be cancelled and everyone refunded. It said the currency conversion error was related to a technical issue in a fare-quote system provided by Amadeus IT Group SA. — Image by hiroshi mack from Pixabay
ANA Holdings Inc cancelled flight tickets that were sold in error at a fraction of their usual prices last week, avoiding a hit to its finances but disappointing customers who’d snapped up premium seats ultra-cheaply.
Airfares – including for first-class spots that usually cost thousands of dollars – were listed at deep discounts following a currency conversion error on ANA’s Vietnam website. Opportunists jumped upon the mistake, with one snagging round-trip first-class flights from Jakarta to the Caribbean for US$890 (RM3,970).
Unlock 30% Savings on Ad-Free Access Now!
