Some users in SG confused as SMSes from legitimate firms get flagged as ‘likely scam’

Users have also received SMSes marked ‘likely scam’ from video games platform Steam, insurance providers Great Eastern and Singlife with Aviva, and co-working platform Switch, according to screenshots seen by The Straits Times. — AZHAR MAHFOF/The Star

SINGAPORE: Financial adviser Tan Zhi Liang thought he had been scammed after buying flight tickets to South Korea from Trip.com, when he saw a booking verification SMS flagged as “likely scam”.

Tan, 29, said: “I thought I had made a purchase from a scam site. I found it weird at first, but I double-checked my booking and it was there, so I didn’t worry too much then.”