Will the US government crack down on bots after Ticketmaster’s Taylor Swift meltdown?


When Ticketmaster announced it had cancelled sales of Swift concert tickets to the public after a series of presales, it blamed 'the staggering number of bot attacks as well as fans who didn’t have invite codes,' saying that it 'drove unprecedented traffic on our site, resulting in 3.5 billion total system requests — 4x our previous peak.' — Getty Images/TNS

After Ticketmaster fumbled its sales of Taylor Swift’s Eras stadium tour tickets earlier this month, the company blamed “bot attacks” and fans for the meltdown.

Now members of Congress are asking the Federal Trade Commission whether it plans to enforce a 2016 law designed to fight such “attacks.”

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