Opinion: I hate to admit it, but I don’t know everything

Take note of the specific wording of any error message that pops up. You’ll find that searching the internet with the exact wording of an error message will bring up other people who have had this same issue. — (Jim Rossman/TNS)

I’m going to let you all in on a secret: I don’t know how to fix every technology problem.

Shocking! Not really, and I hope you all are smiling.