Hosts must now not only act as full-time customer service agents and hospitality experts, but also navigate local regulations and master convoluted taxation laws. — AFP
Disgruntled Airbnb guests are taking to Twitter and TikTok to vent about everything from cleaning fees to misleading listings. But they aren’t the only ones with complaints: Airbnb hosts themselves have become increasingly disillusioned with the platform and its disrespectful guests.
On message boards and Facebook groups, hosts are sharing their own challenges and horror stories. One host claimed that a group of guests was unwilling to leave the property despite receiving a full refund from Airbnb.
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