Grab testing feature to let driver and passenger record audio during rides

Users will be prompted to enable the feature when they book a ride. — Image by rawpixel.com on Freepik

Grab Malaysia has announced that it will be piloting AudioProtect (beta), a new safety feature for selected users in Penang and Johor starting next month.

The feature will give both driver-partners and passengers the option to record audio during rides once it has been enabled in Safety Settings. Grab in a statement said the feature will help to expedite and resolve any incidents that are reported to the company.