‘Bleed us dry’: Why tech platforms are facing rebellions

The breaking point for Etsy sellers was a letter from the firm announcing the platform would take a 6.5% cut on each sale instead of 5%. — Photo by KOBU Agency on Unsplash

PARIS: When Jak found online marketplace Etsy, it seemed like the perfect match: a tech platform for small traders to sell handmade items that promised to be a creative outlet and bring tidy profits.

Five years later, Jak is one of thousands in open rebellion against the place they once saw as a safe haven – part of a growing trend of users rising up against tech platforms.