Enhanced Touch ‘n Go card with NFC now available, priced at RM10

Touch ‘n Go Group group chief executive officer Effendy Shahul Hamid (left) and TNG Digital chief executive officer Alan Ni showcasing the enhanced Touch 'n Go card that provide users the ability to perform card reloads from their Touch ‘n Go eWallet app. — Handout

Touch ‘n Go has officially announced that an enhanced version of its TNG card is available now, priced at RM10.

The new card comes with NFC (Near Field Communication) technology which allows users to reload value directly into it from their Touch ‘n Go ewallet. The company stated that this feature is not available in the previous generation of TNG cards, which it has now dubbed the ‘classic edition’.

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As stated in an FAQ, users can place their enhanced Touch ‘n Go card on the back of their smartphone to top up. Before they can do so however, users would need to ensure that their TNG ewallet account is eKYC verified, their TNG ewallet app is at version 1.7.72 and above, and their mobile device is NFC-compatible running on at least iOS 13 or Android 4.4.

Previously, users could only reload their Touch ‘n Go cards at physical touchpoints. However this feature is still available for the enhanced TNG card.

“We’re so pleased to be able to bring this to market, addressing the most common pain point for users of our cards – reload inconvenience. With this enhanced card offering, our users can now choose to obtain a card that they can reload anytime or anywhere from their Touch ‘n Go eWallet app on their mobile phones.

“There will also be no reload surcharges levied for the use of this service,” Group CEO of Touch ‘n Go Group Effendy Shahul Hamid said in a statement.

Users can purchase the card via the Touch ‘n Go eWallet app or participating retail outlets nationwide.

“We expect demand for these upgraded cards to be very high. However, given the global chip shortage, we expect demand to exceed supply. So, I’d like to urge patience amongst our users as we try to get these cards to you as soon as possible,” said Effendy.

Should the cards sell out on both the app and at physical stores, users can register their interest on the app and be notified when the cards become available for purchase.

According to an FAQ, users need to update their Touch ‘n Go ewallet app to the latest version (1.7.72 and above) to facilitate the reloading process for the enhanced card.

The new card also comes with a QR code which will lead users to download the Touch ‘n Go ewallet app.

The enhanced Touch ‘n Go card comes with a lifespan of seven years, with the expiry date printed on the back of the card. Full details are available on the Touch ‘n Go website.