Age before apps revolt galvanises Europe's elderly savers

Retired Carlos San Juan, creator of the "SoyMayorNoIdiota" ("I'm old, not an idiot") campaign, holds a sign reading "We deserve more attention in your branches", in front of a bank branch in Madrid, Spain, February 8, 2022. REUTERS/Borja Suarez.

MADRID (Reuters) - Aggravated by fiddly financial apps, retired urologist Carlos San Juan got more than he bargained for when he began a campaign for a more user-friendly service from Spain's banks.

The 78-year-old kicked off a revolt dubbed 'I'm old, not an idiot' online at the end of December and by mid-February had more than 640,000 signatures, forcing a change of tack.