Opinion: Artificial intelligence tools for monitoring employees come with complications

Some companies have taken AI chatbots to another level, even offering automated psychotherapy. Others offer to embed AI in work computers to detect burnout or other worrisome employee behaviours. — Business vector created by fullvector - www.freepik.com

Harried supervisors will tell you managing a team is difficult in the best of times when face-to-face interaction happens daily and business is good.

Providing constructive feedback to dispersed workers during a once-in-a-lifetime pandemic that has disrupted regular business can feel impossible. Some companies have seized on new tools built on artificial intelligence to monitor their employees.