
The Getmyvaccine.org website home screen on a laptop computer in New York, US. With no federal website to help out, frustrated private individuals are increasingly creating Facebook groups and Twitter accounts to help friends and neighbors navigate a bewildering, disjointed maze of sites offering limited vaccine appointments. — Bloomberg
Sitting in New York, Erick Katzenstein went online to help his mother, who lives in Delaware, book a vaccine appointment at a Walgreens pharmacy in that state. It was a nearly impossible task, he said.
“I didn’t know if there were no open slots, or if there was one open slot – a needle in the haystack – that I just had to find,” said Katzenstein, a software engineer at Twitter. “No user should have to do that.”
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