Pandemic spurs technology growth in US insurance industry


Health care workers in Hartford, Connecticut, use a computer terminal before administering a Covid-19 vaccine. The pandemic has spurred use of apps, catastrophe modeling and other technology in the insurance industry. — AFP/Getty Images/TNS

Insurers increased their use of catastrophe models, drones and mobile apps during the Covid-19 pandemic, and they anticipate growth in such technology to continue once the health crisis passes.

Some growth in what is known as “insurtech” was driven by the social distancing measures and quarantines that accompanied the pandemic, while adoption of other technologies came despite it.

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