Where do I click now? Helping remote workers with TeamViewer

TeamViewer, the software that lets you essentially take over a colleague's device so you can help them with a technical issue, now also fully supports Android phones. — TeamViewer/dpa

In the old days, if you had a problem on your computer, you'd need someone from the IT team to walk over and physically look at your screen over your shoulder. Either that or else you'd painfully talk them through the issue over the phone.

Nowadays, many companies use a piece of remote maintenance software that lets you get help from people remotely so that experts can install and set up programmes, change settings and fix errors no matter how far away they are.