Many consumers will ignore brick-and-mortar stores this holiday season in favour of online shopping, a new study finds, and small business may end up left behind.
After months of retail turmoil and economic shutdowns due to the pandemic, about a quarter of small shops say they’re now unprepared for an influx of sales this holiday season, according to a report from Visa Inc. This year promises to be especially unusual, with more than half of consumers planning to do most of their shopping online.
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