Covid-19: At Alibaba’s Lazada, coronavirus measures become the latest culture conflict


A package for delivery on a conveyor belt at online retailer Lazada’s warehouse in Depok, south of Jakarta, Indonesia. The conflict illustrates how Alibaba's business practices have sometimes played poorly abroad and hindered its overseas ambitions. It also shows how tensions can emerge within global companies as they struggle with the virus crisis. — Reuters

SINGAPORE: At Lazada, the South-East Asian arm of Alibaba Group Holding, staff are furious over demands they submit health reports daily and other coronavirus-prevention steps seen as too invasive, highlighting a long-running culture clash with management from China.

Since February, Singapore-based Lazada has asked all employees to answer detailed questions seven days a week about their health and where they have been lately, according to five people with direct knowledge of the matter.

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