Australian medical booking app taken to court for doctoring reviews

In a court filing, the ACCC accused HealthEngine of immediately disregarding 17,000 patient reviews if a person answered "no" to a question about whether they would recommend a service. The company also edited 3,000 reviews to remove negative comments, the filing said. — HealthEngine

SYDNEY: An Australian regulator has sued the maker of the country's biggest doctor-booking software app, accusing it of deleting negative reviews and selling the personal details of 135,000 people to health insurers without properly informing them.

The lawsuit lodged against HealthEngine highlights the Australian Competition and Consumer Commission's (ACCC) increasing scrutiny over the way Internet businesses handle people's personal data.