Australian medical booking app taken to court for doctoring reviews


  • TECH
  • Thursday, 08 Aug 2019

In a court filing, the ACCC accused HealthEngine of immediately disregarding 17,000 patient reviews if a person answered "no" to a question about whether they would recommend a service. The company also edited 3,000 reviews to remove negative comments, the filing said. — HealthEngine

SYDNEY: An Australian regulator has sued the maker of the country's biggest doctor-booking software app, accusing it of deleting negative reviews and selling the personal details of 135,000 people to health insurers without properly informing them.

The lawsuit lodged against HealthEngine highlights the Australian Competition and Consumer Commission's (ACCC) increasing scrutiny over the way Internet businesses handle people's personal data.

Limited time offer:
Just RM5 per month.

Monthly Plan

RM13.90/month
RM5/month

Billed as RM5/month for the 1st 6 months then RM13.90 thereafters.

Annual Plan

RM12.33/month

Billed as RM148.00/year

1 month

Free Trial

For new subscribers only


Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!
   

Next In Tech News

Young Europeans are spending money in the metaverse
This exoskeleton can boost your physical capabilities
This AI-focused chip is powered by light
Study warns users about health information on TikTok
Apple renews talks with OpenAI for iPhone generative AI features, Bloomberg News reports
Google plans $3 billion data center investment in Indiana, Virginia
X tells Brazil court 'operational faults' allowed blocked users to remain active
TikTok general counsel to step down, will focus on fighting US law
Google asks court to throw out US advertising case
Apollo, KKR and Stonepeak to invest in JV to fund Intel's Ireland facility, Bloomberg reports

Others Also Read