Sony PlayStation Network refund policy now lets users cancel pre-orders

Attendees walk past Sony Corp. Playstation signage during the Game Developers Conference (GDC) in San Francisco, California, U.S., on Wednesday, March 21, 2018. The GDC is the world's largest professional game industry event that brings together game designers, programmers, artists, producers, and business professionals in the global game development community. Photographer: David Paul Morris/Bloomberg

LOS ANGELES: Sony updated its PlayStation refund policy with several new provisions, including the ability to cancel pre-orders. 

PlayStation 4 owners may now cancel pre-orders any time before the game’s release date, with their purchase being credited back to their PlayStation Network wallet. If the release date has passed at the time of the refund, users can still get their money back if they haven’t streamed or downloaded the pre-ordered game.