Grab Malaysia’s new tipping feature gets mixed reactions

FILE - In this March 26, 2018, file photo, passengers wait for Grab car outside a shopping man in Kuala Lumpur, Malaysia. Japan's top automaker Toyota Motor Corp. is investing $1 billion in Grab, the leading ride-hailing company in Southeast Asia, the company said Wednesday, June 13, 2018. (AP Photo/Vincent Thian, File)

Malaysians today responded to the news of Grab's new tipping feature with mixed feelings, with some expressing their displeasure on Facebook.

Facebook user Hiu Chee Keong felt that the feature would cause drivers to expect tips: "Bad idea, this make(s) driver(s) expect tips and make(s) those who don't give (tips) look bad."