Two more highways added to TNG eWallet’s toll payment service


  • TECH
  • Wednesday, 13 Feb 2019

Motorist using the Touch 'n Go and SmartTAG lanes at one of the toll plazas.

Drivers can now pay tolls using the Touch 'N Go eWallet at two more highways, the Kemuning–Shah Alam Highway (LKSA) and Smart Tunnel. 

The app connects with up to three Touch ‘n Go (TNG) cards so drivers can instead use the credit in their e-wallet to pay for toll, while the value on the card is not billed.  All the associated cards will have the same top up value as the e-wallet.

Users will still have to use the physical cards, and not their smartphones, when entering toll lanes with TNG or SmartTag to initiate payment. 

When introduced last December, the TNG card feature could only be used at toll booths across the Duke Highway 1 Plaza Tol Batu, Plaza Tol Ayer Panas and Plaza Tol Sentul Pasar, as well as Duke highway 2 Plaza Tol Segambut and Plaza Tol Sentul Pasar Tambahan.

TNG is planning to roll out the function on most highways, starting with those in the Klang Valley including the Damansara-Puchong Expressway (LDP), New Pantai Expressway (NPE), Maju Expressway (MEX), and more.

No timeline was given on which highways would be added next.

Automotive portal PaulTan quotes Touch ‘n Go chief executive officer Syahrunizam Samsudin as saying the response to the card link system and eWallet has been very positive with 2.3 million registered users in December last year, up from 1 million in October 2018.

He says the eWallet is meant to change how users think of their TNG cards.

"It’s not about reloading any more, which is a 20 year old concept. Linking the card is about creating a unique identifier for users, because the card today has zero identity, seeing as it’s not registered and it’s as good as cash if someone else picks it up,” he explains.

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