Arbitration of harassment claims will be optional instead of obligatory, according to Pichai, a move that could end anonymous settlements that fail to identify those accused of harassment.
Google on Thursday outlined changes to its handling of sexual misconduct complaints, hoping to calm outrage that triggered a worldwide walkout of workers last week.
"We recognise that we have not always gotten everything right in the past and we are sincerely sorry for that," chief executive Sundar Pichai said in a message to employees. "It's clear we need to make some changes."
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