Need help with Unifi? There's an app for that


  • TECH
  • Monday, 06 Aug 2018

Users will need a login ID to use the app

Unifi users have a new avenue for getting customer support and managing their account – the care@unifi app.

“Engage with us via Live Chat for any inquiries, service requests and complaints,” posted Telekom Malaysia Bhd on the app page.

The app also allows users to download their bills in PDF format, including past ones, and also make payment.

Users will need a login ID to use the app – if you don’t have one, you can register within the app or at unifi.com.my.

The app is available for both iOS and Android devices, with a rating of 4.5 stars on the Apple App Store and 4.1 stars on the Google Play store, as of press time.

The care@unifi app will also come in handy if you are looking to terminate your Unifi service, as TM’s updated policy requires users to give 30 days notice before cancelling their subscription.

The notice can also be sent to Unifi’s website, its official Facebook and Twitter accounts, or email at help@tm.com.my.

After the 30 days, users will have to go to a TMpoint centre to complete the termination process.

Article type: metered
User Type: anonymous web
User Status:
Campaign ID: 1
Cxense type: free
User access status: 3
Join our Telegram channel to get our Evening Alerts and breaking news highlights
   

Next In Tech News

Routing error caused network outage, South Korean telco KT says
Big tech data centres spark worry over scarce Western water
PayPal says is not pursuing acquisition of Pinterest
Panasonic unveils prototype battery for Tesla
Netflix pushes back against ‘Squid Game’-juiced South Korea usage fees
Robot mail: Russian Post teams up with Yandex to deliver parcels in Moscow
It is ‘simply not true’ that witnesses took cellphone videos of train rape instead of calling police, district attorney in Philadelphia says
How US party mom courted kids with Snapchat, Tiffany jewellery, drunken parties
Protecting yourself from the dangers of keyless entry
In just 21 days, Facebook led new India user to gore, fake news

Others Also Read


Vouchers