Apple will repair or replace iPhone X’s with Face ID issues: report

A woman sets up her facial recognition as she looks at her Apple iPhone X at an Apple store in New York, U.S., November 3, 2017. REUTERS/Lucas Jackson

This past weekend Apple sent out a new support document to retail stores, as well as Authorised Service Providers, which outlines an update repair process for iPhone X users experiencing issues with FaceID. 

The famous Face-ID, the 3D-sensing face recognition system, is not quite as perfect as it first appeared to be, as it seems that enough iPhone X customers have had issues to put Apple into motion.