Price is no object at Apple’s new headquarters: opinion


  • TECH
  • Tuesday, 11 Jul 2017

The Apple Campus 2 is seen under construction in Cupertino, California in this aerial photo taken January 13, 2017. REUTERS/Noah Berger

Do you remember the NeXT computer, the one Steve Jobs began building in 1985, after he was booted from Apple by then-chief executive John Sculley and the board? 

It was supposed to be a machine built for academia, the ultimate learning tool priced so that universities would be able to buy them in bulk. But Jobs being Jobs, he had particular ideas about what it should look like and how it should be made. 

It had to be a perfect cube, which created various manufacturing complications. The screws inside the computer required expensive plating. His engineers designed custom chips instead of using off-the-shelf semiconductors. He built a futuristic factory to manufacture the computer, which included, as Walter Isaacson recounts in his biography of Jobs, “US$20,000 (RM85,950) black leather chairs and a custom-made staircase, just as in the corporate headquarters.” 

The result was exactly what you'd expect: a beautiful machine that colleges couldn't possibly afford. Jobs's higher education advisers had told him the cost needed to be between US$2,000 (RM8,596) and US$3,000 (RM12,890). Instead, when it was launched in October 1988, all the bells and whistles brought the price up to US$6,500 (RM27,930). 

I thought of the NeXT computer when I read in the New York Times recently that Apple's new headquarters building in Cupertino, California – its official name is Apple Park; unofficially it's “the spaceship" – cost an astonishing US$5bil (RM21.48bil). That makes it the third most expensive modern building at the time of completion, not just in the US but in the world. 

A Google search unearthed the news that when the complex was originally designed in 2011, it was supposed to cost a little under US$3bil (RM12.89bil). That would have made it more expensive than the headquarters of Goldman Sachs, which was built in 2009 for US$2.1bil (RM9.02bil), but less than the rebuilt World Trade Centre (US$3.9bil/RM16.75bil). 

And while Apple was said to be looking for ways to cut costs before construction began, that clearly didn't happen. Why? For the same reason that the NeXT computer cost US$6,500 (RM27,930): because Jobs, whose design ideas were central to Apple Park, insisted on aesthetic touches that would a) make the building unique and beautiful and b) make it more costly. 

In mid-May, Steven Levy of Wired got an early look at Apple Park, and couldn't help noting some of these Jobsian touches: “The stone for the exterior of the Fitness and Wellness centre,” read one caption, “was sourced from a quarry in Kansas, and then distressed, like a pair of jeans, to make it look like the stone at Jobs's favourite hotel in Yosemite.” 

Another caption explained, “For workers who want to take the café's pizza back to their pods, Apple created (and patented) a container that lets air and moisture escape so the crust won't get soggy.” 

According to one of the architects, when Jobs talked about the material for the walls: 

He knew exactly what kind of timber he wanted, but not just “I like oak” or “I like maple.” He knew it had to be quarter-cut. It had to be cut in the winter, ideally in January, to have the least amount of sap and sugar content. 

The staircases, reports Levy, are “made of a lightweight concrete that achieves the perfect white, and they have unusual banisters that seem carved from the wall alongside the stairs.” 

The sliding glass doors for the café are 85 feet by 54 feet. 

And so on. 

Could Apple afford a US$5bil (RM21.48bil) headquarters? Of course. As of early May, the company had more than US$250bil (RM1.07tril) in cash on hand. And although it's certainly true that building an extravagant headquarters can sometimes mark the moment that a company peaks, in a pride-cometh-before-the-fall kind of way – am I right, Theranos? – I hesitate to suggest such a fate for Apple. I thought Jobs's death would mark Apple's top, and the company has only added, oh, about US$400bil (RM1.71tril) in market cap since then. 

What Apple Park suggests, though, is that the company hasn't yet moved beyond its founder. That has both upside and downside. 

”Could we have cut corners here and there?” Cook said to Levy. “It wouldn't have been Apple. And it wouldn't have sent the message to everybody working here that detail matters, that care matters.” 

But it also sends a message that money is no object, that every design whim can be indulged, even if it drives the cost up, and that the Steve Jobs way remains the only way. 

Still and all, let's congratulate Apple on its new headquarters. I'm sure it's worth every penny. — Bloomberg

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