African-American passengers wait longer to get rides using the car-hailing apps Uber and Lyft, and they're more likely to have their trips cancelled, according to a study released Oct 31 by researchers from Stanford University, the Massachusetts Institute of Technology's Sloan School of Management and the University of Washington.
"The patterns of discrimination were quite clear and consistent in both cities – and one can only assume it's happening all across the country in other markets," Christopher Knittel, one of the study's authors and a professor at the MIT Sloan School of management, said in a statement. "The study has found major areas of racial discrimination within this new industry. It's quite concerning."