TNB customers can now benefit from lower electricity rates during off-peak hours under the Time-of-Use (ToU) scheme, which is now open to all customers.
This scheme provides an alternative to the General Tariff by offering different rates depending on the time electricity is used—encouraging more efficient energy consumption.
Under the ToU scheme, the Energy Charge rate is lower during off-peak periods.
For weekdays, off-peak hours run from 10pm to 2pm the following day, while peak hours are from 2pm to 10pm, which is higher than the General Tariff rate.
On weekends and selected public holidays, all 24 hours are considered off-peak, offering customers more flexibility and potential cost savings.
To apply for the ToU scheme, customers can submit their application via email; visit the nearest Kedai Tenaga; or soon, through the myTNB app and portal.
The ToU Tariff takes effect within five working days for users with an activated Smart Meter, while those without one may expect a processing and meter upgrading period of up to two months.
For more details and to download the application form, visit www.mytnb.com.my/tariff
